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Privacy policy

This is an English translation for your convenience. If it differs from the Polish version, the Polish version applies.

  1. This Privacy Policy sets out the rules for processing and protecting the personal data provided by users in connection with their use of the services offered by the starbal.pl website (the “Website”)
  2. The controller of the personal data on the Website is StarBal Alicja Bal, ul. Warszawska 66, 26-660 Wsola, registered in the register of entrepreneurs under NIP (tax ID): 948-206-02-57 (the “Controller”).
  3. To keep the personal data entrusted to it safe, the Controller follows internal procedures and recommendations in line with the relevant data protection laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. The Controller takes particular care to protect the interests of the data subjects and, in particular, ensures that personal data is:
    • processed lawfully;
    • collected for specified, lawful purposes and not further processed in a way incompatible with those purposes;
    • factually correct and adequate in relation to the purposes for which it is processed;
    • kept in a form that permits identification of the data subjects for no longer than is necessary for the purpose of the processing.
  5. Personal data is processed on the basis of the consent given by users of the Website and in cases where the applicable law authorises the Controller to process personal data.
  6. The Controller processes personal data voluntarily provided by users of the Website only for the purpose of:
    • answering users’ enquiries sent using the contact form,
    • accepting bookings using the online booking system,
    • providing the services offered by the Controller under Art. 6(1)(b) GDPR,
    • marketing, including sending commercial information to an e-mail address, if the Customer has agreed to this by ticking the relevant box during booking or when sending an enquiry through the contact form. Consent to the processing of data for marketing purposes and to receiving commercial information may be withdrawn by clicking the relevant link in the message received or by sending such a request to the Controller’s e-mail address,
    • pursuing the Controller’s legitimate interests in specific cases under Art. 6(1)(f) GDPR, e.g. debt collection or video monitoring of movement on the Property.
  7. Recipients of personal data may include authorities, institutions and entities authorised by law, as well as entities providing services to the Controller (e.g. legal, IT, marketing and accounting services, and other entities involved in providing the ordered service.
  8. The Controller may use automated decision-making, including profiling, for marketing purposes and to tailor its offer.
  9. The user of the Website who provided the data has the right to access the data processed by the Controller. The user also has the right to modify this data, to request its deletion, and to restrict or stop the processing of their personal data at any time. The user may also request at any time that their personal data be deleted from the website. The right to data portability does not apply, as no standard for exchanging such data between hotel properties has been established.
  10. The user of the Website has the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
  11. To exercise the rights set out in point 8 above, the user of the Website should contact the Controller using the same e-mail address or phone number provided to the Website, by writing to starbal@starbal.pl
  12. Every user of the website may lodge a complaint with the Polish data protection authority (Urząd Ochrony Danych Osobowych).
  13. The Controller obtains information about users and their behaviour in the following ways:
    • through information voluntarily entered in forms,
    • by collecting “cookies”.
  14. On the first visit to starbal.pl, the user is informed about the use of cookies. By staying on the site, the user accepts the use of cookies on the website. If the user does not change their browser settings, this is deemed consent to the use of “cookies”.
  15. Installing “cookies” is necessary for the proper provision of services on the Website. “Cookies” contain information needed for the website to work properly, in particular the parts that require authorisation. The user may change their browser settings for handling and storing cookies at any time.
  16. The following types of “cookies” are used on the Website
    • session cookies – stay in the browser until it is closed or until the user logs out of the website on which they were placed,
    • persistent cookies – stay in the browser of the device until the user deletes them or until a time set in advance in the cookie’s parameters.
  17. By function, cookies can be divided into:
    • conversion cookies, which make it possible to analyse the performance of different sales channels,
    • tracking cookies, which together with conversions help analyse the performance of different sales channels,
    • marketing cookies, used to personalise the content of ads and target them properly,
    • analytics tools, which help improve the experience of using the website by understanding how users use it
    • strictly necessary cookies, fundamental to the basic functions of the site. The cookies we use allow us to develop our site.
  18. Some “cookies” may be placed by the provider of the website and of the online booking system solely for the purpose of:
    • improving and supporting the booking process,
    • analysing and collecting statistical data on the use of the website and the online booking system, in order to improve them.
  19. Links to other websites may appear on the Website. Those websites operate independently of the Website and are not supervised by it in any way. They may have their own privacy policies and terms, which we recommend you read carefully.
  20. The Controller reserves the right to change the Website’s privacy policy, which may result from the development of internet technology, possible changes in data protection law and the development of the Website. We will inform users of any changes in a visible and understandable way.

How to book

There’s no reception and nobody on site to let guests in or show them round. Everything is automatic and keyless: you pay, you get a code and you let yourself in.

  1. See the room, if you like

    Want to see the room before you decide? Call us and we’ll open the door remotely by phone. You view the room on your own. The corridors are watched by CCTV.

  2. Pay for your stay

    By bank transfer or BLIK to our phone number. We don’t take cash. If you only have cash, pay it into our account at the nearest Żabka shop.

  3. Send the confirmation

    By WhatsApp, SMS or e-mail: your full name, the room, how long you’re staying and proof of payment, for example a photo of the Żabka receipt.

  4. Get your code

    Once we confirm the payment, you get a code that opens the building and your room. There are no keys.

  5. Extend in time

    To stay longer, pay for the extra days before your paid time runs out. After that the code expires and the doors won’t open. Then just pay and you’ll get a new code.

More answers: Questions and answers

Payment

Your booking is confirmed once you’ve paid for the whole stay. Pay by bank transfer or BLIK to our phone number. We don’t take cash: pay it into our account at a Żabka shop and send a photo of the receipt.

Recipient
StarBal
Account number
28 1140 1094 0000 3883 4500 1001
BLIK to phone
509 434 557
Transfer title
building address, your full name

Send the confirmation

After paying, send a message by WhatsApp, SMS or e-mail with:

  • the full name of each person
  • the room you’re booking
  • the length of stay: from when to when
  • proof of payment: a screenshot or a photo of the Żabka receipt
WhatsAppSMS 509 434 557starbal@starbal.pl

You can also check free beds, book and pay online right away.

Online booking

Free beds and prices from StarBal’s booking system. Rather write to us? WhatsApp, SMS and e-mail work as always.

CallWhatsApp