Booking and stay terms – StarBal.pl
This is an English translation for your convenience. If it differs from the Polish version, the Polish version applies.
1. General provisions
- These terms set out the rules for booking, payment and staying at the StarBal.pl property.
- Making a booking means the Guest accepts these terms.
2. Booking and payment
- A stay can be booked by phone, by e-mail or through the booking form on the website.
- Every booking is confirmed only once the stay has been paid in full.
- If payment is not made by the agreed date, the booking is cancelled.
- The service provider is StarBal Alicja Bal, ul. Warszawska 66, 26-660 Wsola, NIP (tax ID): 9482060257.
4. Cancellation and changes to a booking
- The Guest may cancel the booking at any time before the stay begins, however:
- The payment for the stay is not refundable, regardless of when the booking is cancelled.
- If the stay is cut short through the Guest’s own fault, the unused part of the stay is not refundable either.
- The dates of a booking can be changed only by agreement with the owner of the property and subject to availability.
5. Stay
- The stay day begins at 15:00 on the day of arrival and ends at 11:00 on the day of departure.
- The Guest must follow the house rules of the property.
- In the event of a serious breach of these terms, the owner may refuse to provide further services without refunding the payment.
6. Liability
- The owner of the property is not liable for valuables left in the rooms.
- The Guest bears full financial liability for any damage to the property caused through their fault.
7. Final provisions
- Matters not covered by these terms are governed by the Polish Civil Code.
- These terms apply from the day they are published on the StarBal.pl website.